1. What products does Nauta offer?

Nauta specializes in high-quality stainless steel bottles and mugs, as well as engaging card games. All our products are designed with functionality and style in mind.

2. How do I place an order?

Placing an order is simple! Browse our website, select the products you wish to purchase, add them to your cart, and follow the checkout process. You can choose your payment method and shipping detail there.

3. What payment methods do you accept?

We accept various payment methods, including Alipay and Payme.

4. How long will it take to receive my order?

Order processing typically takes 1-3 business days. Shipping times vary based on your location and the selected shipping method. You will receive a tracking number once your order has shipped.

5. Can I return or exchange a product?

Yes! You can return or exchange products within 30 days of receipt, provided they are in their original condition. For more details, please refer to our Return Policy on the website.

6. Are your products eco-friendly?

Absolutely! Our stainless steel bottles and mugs are designed to be reusable, helping to reduce plastic waste. We are committed to sustainability and environmentally friendly practices.

7. Do you offer bulk or custom orders?

Yes, we do! If you are interested in placing a bulk order or have specific customization requests, please contact us at sjc.nauta@gmail.com for more information.

8. How can I contact customer support?

You can reach our customer support team via email at sjc.nauta@gmail.com. Our support hours are Monday to Friday, 9 AM to 5 PM.

If you have any other questions not covered here, feel free to reach out to us. Thank you for choosing Nauta!